There are lots of ways to generate business. Today, the most popular forms are digital which don’t require a lot of leg work. With a little bit of money and some typing you can launch a google adwords to begin having customers to your website. Now, what if your primary business can’t come from the web (your a local business – say a pizza place or restaurant), well we have tips for you too :)

1. Make an offer that they can’t refuse.

With all of the noise on the web, in direct mail, etc you have to stand out from your competition and be 7ft tall at a little person convention. It all comes down to the offer(s) because no matter what channels (print, phone, and the web, etc) you push this offer through, if the offer sucks – you’ll just waste money pushing that sucky offer. How does one do that in business? Well, for our business, for new customer acquisition, we contact companies through many channels and tell them we’ll print our high quality business cards for them for FREE so they can see what we can do for them without costing them any money. It also allows them to see their artwork printed as opposed to seeing samples of other peoples artwork that they don’t care about. So – Stand out against it all.

2. Pick the channels you want to push the offer through

Are you web based? Is your business local? Is it both?
This is important when choosing the channels that you are going to market through.
Our business is both local (customers local meet with us on occasion) and web based. Channels that we use include:

Marketing Channels. Printed marketing material by printsmart.co3. Push out the offer through your channels

There are so many channels – email, pay-per-click, banner ads, giveaways, printed marketing pieces, cold calling,  social media, etc. You should try as many as your budget and time allow to get the best effect.

4. Measure your success

Was it successful? Did you make money? What did you learn? What could you have done better?
If you have answers to these questions, then apply them to the next step.

5. Re-run

the campaign with a slightly tweaked offer, text, call to action, etc to a new list of customers.
This will either increase or decrease results. Whatever happens, you should know your next steps based on what happened.

No customers = New offer. Some customers = tweaked delivery. Lots of customers = Send to more prospects.

6. One and done.

A big thing missed by most marketers is that they have the “one and done” approach to marketing. Meaning, they contact a customer or a lead one time with an offer and thats it. The person may be slightly interested, but not ready to order. You’ll never know because you only made the offer last a short time or they forgot about you 3 weeks later when they were ready to order. Re-run that campaign a couple more times – maybe changing up the offer slightly or your promotion design to see what brings more buyers.

 

The point is, you should try different offers, different delivery tactics (emails, direct mail, cold calls, banner ads, ppc), different channels, and measure and track what works vs. what doesn’t. After all, no one knows your business is there nor do they care about you or your business until you give them an offer to make them care/know your there.

Get out there and crush it!

 

PrintSmart.co provides some of the largest as well as some of the smallest companies with high quality printed marketing materials and stationery for the business. We provide business cards, postcards, brochures, flyers, envelopes, letterhead, door hangers, plastic cards, stickers, magnets, and much more.

sale at printsmart.co

There are a lot of customers being lost to coupons and other 1 time promises from your competition both in big and small business. Its very easy to get caught up in new customer acquisition, all the while letting the customers go who have been with you for a long time.

Want to keep winning their business?

Send them an email (we use www.mailchimp.com) AND send them a personalized postcard. It goes a long way. Think of when you received a postcard from a business with a real hand written note inside of it or them remembering an important time for your business.

You have either A) Not received one or B) Remember when you did.

Here are some things to include in your email & postcard:

  • Remind them why they did business with you in the first place
  • Announce a new product or service and tell them how it can help their business
  • Sending to a consumer? Tell them how it can save them time, money or make their lives easier
  • Just Say Hi!

This can all seem a little crazy to remember when your dealing with hundreds of customers, but once you get to that level – or if you’re already there – you should be using a CRM (customer relationship management tool). We use High Rise by 37 Signals (http://highrisehq.com). This allows you to add your customers, add tasks, and add detailed notes about them including when you should contact them or when you last did.

In closing
Follow up! People will just be genuinely glad to hear from you.

I’m Chris Milas – President & CEO of PrintSmart.co. I don’t say that for any reason other than I want to get to know my customers. Many CEOs sit behind the scenes and most customers don’t ever get to interact with them. I’m looking to change that. Contact me anytime and I’ll get back to you (all my contact info is on the right side with the icons).

The 411 on printsmart.co:
PrintSmart.co was started in the beginning of 2011 with 1 goal: To provide high quality printing that: Is Innovative, arrives lightning fast, and sells at wholesale prices.

We have many other goals which I’ll dialogue on this blog. Stay tuned and THANKS!